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Terms and Conditions Governing Your sttamatka Account

These Terms and Conditions set out the binding agreement between you and sttamatka when you open an account and use our platform.

Applies to all account holdersCovers UPI, Paytm and PhonePe transactionsAccess subject to local Indian lawEffective on account registration

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What These Terms Cover and Where They Apply

sttamatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions apply to every interaction you have with sttamatka, from creating your account to placing a wager, making a deposit, or requesting a withdrawal. Access to our platform depends on local law and is available only where local law in India permits such

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activity. We reserve the right to restrict or suspend account access in any region where a change in legislation makes continued operation unlawful. All deposits processed through UPI, Paytm, and PhonePe are subject to the transaction policies detailed in Section 5 of this document. Withdrawals are
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released after identity verification is complete, which typically takes one to three business days from the moment you submit the required documents. Any dispute arising under these Terms will be resolved under the jurisdiction specified in our dispute-resolution clause.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe an action taken on your account does not align with the agreed terms, you have three direct contact paths available. Our compliance team reviews all terms-related queries separately from general support tickets so that policy questions receive a dedicated response within 24 hours on business days.

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Email the Compliance Team

Send a detailed description of your query about any clause in these Terms to our compliance inbox. We respond to terms-specific emails within 24 hours on Indian business days, with a case reference issued on receipt.

Live Chat for Clarification

Open the live chat window from any page on sttamatka and select the Terms and Conditions topic. A trained agent can walk you through specific clauses, explain how a policy applies to your account, and escalate if needed.

Written Formal Dispute

For formal disputes involving account suspension or transaction reversal under these Terms, submit a written notice through your account dashboard. Our legal team reviews formal notices within five working days and issues a written determination.

HOW WE MANAGE COMPLIANCE

Data, Security and Account Practices Under These Terms

sttamatka outlines below six specific ways we honour the commitments made in these Terms, from data retention periods to the process for requesting changes to your account record.

Data Retention Period

We retain your account data, transaction records, and correspondence for a minimum of five years from the date of your last account activity, in line with the data-handling obligations set out in these Terms and applicable Indian data protection frameworks.

Cookie Policy Within These Terms

Our cookie use is governed by the Cookie Policy referenced in Section 8 of these Terms. You can adjust non-essential cookie preferences from your browser settings at any time without affecting core account functionality such as login or deposit processing.

Account Security Obligations

These Terms place an obligation on you to keep your login credentials confidential. If you suspect unauthorised access, you must notify us immediately via live chat or email so we can freeze the account and begin a security review within two hours.

Requesting Corrections to Your Record

You may request a correction to personal data held on your account by raising a formal amendment request through the account dashboard. We process correction requests within 10 business days and notify you by email once the update is confirmed.

Who Holds Responsibility

sttamatka's designated terms and compliance officer is the primary contact for all policy matters. Their details are available in the Contact section of your account portal, and all correspondence is logged and timestamped for accountability.

Terms Updates and Notification

When we update these Terms and Conditions, we will notify you by email at least 14 days before the new version takes effect. Continued use of your account after the effective date constitutes acceptance of the revised Terms.

Frequently Asked Questions About These Terms

The questions below address the clauses our account holders most often ask about, including rights around data access, what happens if terms change, and how disputes are handled. If your question is not answered here, our compliance team is reachable via live chat or email.

These Terms take effect the moment you complete account registration on sttamatka. By submitting your registration details, you agree to all current clauses, including those governing deposits through UPI, Paytm, or PhonePe, and the withdrawal verification process.

Access depends on local law and is available only where local law in India permits. We may restrict account functionality in specific states or union territories if legislation in that region prohibits the activity. Check the eligibility clause in Section 2 for current restrictions.

We will send you an email notification at least 14 days before a revised version of these Terms becomes effective. The notification will outline what has changed. Continuing to use your account after the effective date means you accept the updated Terms.

Submit a data-access request through your account dashboard under the Privacy section. We will compile and deliver your account data, transaction history, and correspondence records within 10 business days of receiving your verified request.

You may raise a formal written dispute through the account dashboard. Our legal team reviews formal disputes within five working days and issues a written determination. If you remain unsatisfied, the dispute-resolution clause in Section 11 sets out escalation options.

Yes. Section 5 of these Terms covers all deposit and withdrawal transactions, including those made via UPI, Paytm, and PhonePe. It sets out clearing times, failed-transaction procedures, and the identity verification steps required before funds are released.

Contact us immediately via live chat and select the security topic, or email the compliance team. We will place a temporary hold on your account within two hours of your report and begin an investigation under the account-security clause in Section 7 of these Terms.

Terms and Conditions Governing Your sttamatka Account

How to Reach Us About These Terms

Email the Compliance Team

Live Chat for Clarification

Written Formal Dispute

Data, Security and Account Practices Under These Terms

Data Retention Period

Cookie Policy Within These Terms

Account Security Obligations

Requesting Corrections to Your Record

Who Holds Responsibility

Terms Updates and Notification

Frequently Asked Questions About These Terms

01 When do these Terms and Conditions take effect for my account?

02 Can I access sttamatka from any state in India?

03 What happens if sttamatka updates these Terms and Conditions?

04 How do I request a copy of my personal data held under these Terms?

05 What are my rights if I disagree with a decision made under these Terms?

06 Are deposits made via UPI or Paytm covered by specific clauses in these Terms?

07 What should I do if I notice a transaction on my account that I did not authorise?

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