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How sttamatka Handles Your Personal Data

At sttamatka, your personal data belongs to you — we collect only what is needed to run your account, process transactions via UPI, Paytm, or PhonePe, and keep…

Data MinimisationEncrypted StorageYour Right to AccessClear Retention PeriodsIndian Law Applicable
sttamatka How sttamatka Handles Your Personal Data
DATA ENQUIRY CHANNELS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of the data we hold about you, our privacy team is available through the channels below. We aim to respond to all data-related requests within seven working days of receipt, and we will confirm the outcome in writing to your registered contact.

Team online

Email Privacy Team

Send your data access, correction, or deletion request directly to our privacy inbox. We will acknowledge receipt within 24 hours and resolve the request within seven working days, confirming the outcome to your registered email address.

Live Chat Support

Reach the support desk via live chat on sttamatka.net for immediate questions about what data we hold, why we hold it, and which third parties have access — our agents can triage your request and escalate to the privacy team.

Account Settings Panel

Many data preferences — marketing consent, cookie choices, and linked payment method details — can be updated directly from your account settings without needing to contact us. Changes take effect immediately on the platform.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply layered security across every part of your account — from the moment you enter your credentials to the point your withdrawal clears to your UPI or Paytm wallet.

Data We Collect

We collect your name, contact details, date of birth, and payment identifiers (such as your UPI handle or Paytm number) at registration. During use, we log session activity, device type, and transaction records necessary for account management and fraud prevention.

Cookies and Tracking

sttamatka.net uses session cookies to keep you logged in and analytics cookies to understand which pages load slowly or where account flows break. You can turn off non-essential cookies from the cookie preferences panel without affecting your ability to deposit or play.

How We Store Your Data

All personal data is stored on encrypted servers with access restricted to authorised personnel only. Payment details for UPI, Paytm, and PhonePe are tokenised — we never store raw card or wallet credentials on our own servers.

Retention Periods

Account data is kept for as long as your account remains open, and for a period after closure as required by applicable Indian law for audit and dispute resolution. Once that period ends, your data is deleted or anonymised — we do not keep it indefinitely.

Your Access Rights

You have the right to request a copy of all personal data we hold about you, ask us to correct inaccuracies, object to how we process your data, or request deletion where no legal obligation requires us to retain it. Contact our privacy team to exercise any of these rights.

Policy Updates

When this policy changes in a material way, we will notify you via your registered email address at least 14 days before the new version takes effect. Continued use of your account after that date constitutes acceptance of the revised terms.

Answers to Common Privacy Questions

The questions below cover the most frequent privacy concerns raised by account holders in India. If your question is not answered here, reach out through the channels in the section above and our privacy team will respond within seven working days.

We collect your full name, email address, mobile number, date of birth, and the payment identifiers you use — such as your UPI handle or Paytm number. We also record your IP address and device type for security purposes at login.

We share data only with service providers essential to running your account — payment processors for UPI, Paytm, and PhonePe transactions, and identity verification partners. All such partners sign confidentiality agreements. We do not sell your data to advertisers or data brokers.

Send a written request to our privacy email address from your registered email account. We will verify your identity and deliver a full data export within seven working days. There is no charge for a first-time access request in any 12-month period.

Yes. You can request deletion at any time by contacting our privacy team. We will delete your data unless we are legally required to retain certain records — for example, transaction logs required under applicable Indian financial regulations — in which case we will explain what we must keep and why.

We use session cookies required for login and optional analytics cookies that help us improve the platform. You can withdraw consent for non-essential cookies via the cookie preferences panel in your account settings. This will not affect your ability to deposit or withdraw funds.

We send an email notification to your registered address at least 14 days before any material change takes effect. The updated policy will also be posted on this page with a clear effective date so you can compare it to the previous version.

No raw payment credentials are stored on our servers. UPI handles, Paytm details, and PhonePe references are tokenised by the respective payment provider. We retain only the token and transaction reference needed to match a payment to your account.